Gaming at pkrs is meant to be fun — a source of entertainment, not stress. We understand that for some players, what starts as casual betting can become difficult to manage. That is why responsible gaming is not an afterthought at pkrs; it is built into everything we do. From the moment you register an account to every deposit you make, our tools and policies are designed to keep you in control.
pkrs is committed to providing a safe, fair, and transparent gaming environment for every Pakistani player.
Every tool listed below is available to all pkrs account holders free of charge. Access them anytime from your account settings or by contacting our 24/7 support team.
Set daily, weekly, or monthly deposit limits on your pkrs account. Once a limit is in place it takes effect immediately. Increasing a limit requires a 24-hour cooling period before the new amount becomes active — so impulsive changes are never instant.
Define how long a single gaming session can last before pkrs automatically logs you out. Time flies when you are in the middle of a PSL betting run — our session limits keep you aware of how long you have actually been playing, not how long it feels.
Request a self-exclusion period ranging from 24 hours all the way to permanent account closure. During self-exclusion your account is fully locked — no deposits, no bets, no bonuses. This tool is irreversible for the chosen period with no exceptions.
Need a short break but not ready to self-exclude? A cooling-off period suspends your account for 1, 7, 14, or 30 days. It takes effect instantly and cannot be reversed mid-period. A great option if you feel your play is getting a little too frequent.
Enable on-screen pop-up reminders every 30 or 60 minutes showing you exactly how long you have been playing and how much you have wagered in that session. Reality checks help ground your decisions in facts rather than in-the-moment excitement.
Set a hard cap on how much you can lose in a given day, week, or month. Once your loss limit is reached, pkrs will automatically prevent further wagers until the period resets. It is one of the most effective tools for keeping your gaming budget under control.
pkrs enforces a strict minimum age requirement of 21 years for all players. We take this obligation extremely seriously. It is not just a regulatory box to tick — it is a fundamental ethical commitment to protecting young people across Pakistan, from Karachi to Lahore, Faisalabad to Islamabad.
Every new pkrs account undergoes mandatory Know Your Customer (KYC) identity verification before any real-money deposit is permitted. We verify CNIC documents, cross-reference date of birth details, and flag any account where the identity data suggests a player may be under age.
Any account found to belong to a player under 21 years of age will be immediately suspended, all balances frozen pending review, and the account permanently closed. We cooperate fully with parents and guardians who report suspected underage access.
If you believe a minor in your household is accessing pkrs, contact our 24/7 live chat support immediately. We will lock the account without delay and guide you through the next steps.
You provide your full name, date of birth, and CNIC number at sign-up. pkrs records this information securely and flags the account for verification before any deposit is processed.
You are required to upload a clear photo of your National Identity Card (CNIC) or passport. Our KYC team reviews the document to confirm identity, age, and authenticity.
If your date of birth on the submitted document confirms you are 21 or older, your account is approved. Under-age submissions result in immediate and permanent account closure.
pkrs reserves the right to request updated verification documents at any time. Accounts may be temporarily restricted pending re-verification if suspicious activity or age discrepancies are detected.
Requesting a self-exclusion on pkrs takes less than two minutes and comes into effect immediately. There are three ways to activate it — whichever is most comfortable for you as a player in Pakistan:
Log in to your pkrs account, navigate to the Responsible Gaming section in your profile settings, choose "Self-Exclusion", select your preferred duration, and confirm. The account locks the moment you hit confirm.
Open the live chat window on pkrs.org (available 24 hours a day, 7 days a week) and tell the support agent you want to self-exclude. Average response time is 3–5 minutes. The agent will process the request on your behalf in real time.
Send an email to [email protected] with the subject line "Self-Exclusion Request", include your registered email address and chosen exclusion period. Email requests are processed within 24 hours.
All self-exclusion requests are processed with no questions asked and no attempt to dissuade you. pkrs respects your decision fully and will not send you marketing communications during any exclusion period.
Under our international gaming licence responsible gaming obligations, all self-exclusion periods are strictly enforced. pkrs will not accept re-registration attempts from players who are currently under a self-exclusion order.
Problem gambling does not always look obvious, especially in the early stages. Here are some warning signs that may indicate your gaming habits need attention. If several of these apply to you, we strongly encourage you to use pkrs's responsible gaming tools or reach out to our support team:
You find yourself thinking about gambling frequently throughout the day, even when you are at work, in class, or spending time with family in Karachi or Lahore.
You need to place increasingly larger bets to get the same level of excitement or satisfaction from the game.
You have tried to cut back or stop gambling before but found yourself returning, sometimes within hours of deciding to quit.
You use gambling as a way to escape stress, family problems, work pressure, or emotional difficulties.
You have borrowed money, sold belongings, or used funds intended for household expenses such as rent or groceries to fund your gaming.
You have lied to family members or close friends about how much time or money you spend on gambling platforms.
After a big loss you feel a strong, almost uncontrollable urge to play again immediately to try and win your money back.
Take a moment to honestly reflect on your gaming habits. If you answer "yes" to three or more of these questions, we recommend activating one of pkrs's responsible gaming tools immediately or speaking with a support specialist.
If your answers concern you, activate a cooling-off period or self-exclusion from your pkrs account settings, or contact our live chat support team immediately. Help is available 24/7 at no cost.
Simple habits that help keep gaming fun and under control for every pkrs player across Pakistan.
All responsible gaming tools are free, instant, and always available to every pkrs player across Pakistan.
21+ only. Gambling involves financial risk. Only wager what you can afford to lose.